The importance of high-speed circular sawing machine equipment after-sales

source:Industry News release time:2021-05-20 Article author:Rosit Popular:Air band saw

　　As a high-precision metal cutting processing equipment, the high-speed circular saw machine faces high-end markets. Its after-sales directly affects the subsequent quality of the product. If it fails to keep up, it will affect the experience of the company to customers. Very bad.

　　One, the necessity of after-sales

　　After-sales is very important for any kind of product, especially for high-end products like high-speed circular saws, there is no doubt about its necessity;

　　If there is no after-sales service, it will bring endless annoyance to the enterprise

　　Some companies may buy some Sanwu products or some second-hand equipment in order to reduce the apparent cost. This is understandable, but one thing to note is that not all products can be operated in this way, for example, the company does not understand itself. Repaired equipment, high-end equipment, complex equipment, etc.

　　Just like a high-speed circular saw, if you buy a second-hand or no after-sales machine because of the good price, then the result will be more than the gain;

　　Some companies may have laughed and thought they were making a fuss, but when you bought the equipment, have you ever thought about how to solve the problem once the equipment has a problem? Can I repair it myself? Do you understand the principle? Maybe you would say that someone who can spend money to find someone to come and repair it, yes, it can be done, but the cost is too high, and if it is not repaired by the manufacturer, both the originality of the accessories and the stability of the quality will be greatly reduced. ! The key is to directly affect the quality and output of the sawn workpiece!

　　Second, the importance of after-sales

　　The after-sales service is not so simple as to let the supplier come over for repairs, but to guarantee the quality of the whole machine and the company itself. A simple case: when a person buys a mobile phone (take an Apple mobile phone for example), after a period of use There is a problem, you need to repair it. Now let you choose: 1. There is a mobile phone repair department nearby without any charge; 2. There is an Apple mobile phone after-sales department 3 kilometers away from this person; which one would you choose? I believe most people will choose the Apple mobile phone repair department. First, if you don't worry about repairing the mobile phone shop nearby, you will be worried about replacing the mobile phone accessories with not the original ones, but will there be other malfunctions after the repair? Is the quality guaranteed? Wait for a series of questions.

　　The same is true for high-speed circular saw equipment. If a non-manufacturer is asked to repair it, it is obviously a minor problem. He may say that the parts need to be replaced. Obviously it can be done with only a few tens of dollars. It must be hundreds or even thousands. ; This is not the point. The important thing is that the replacement parts after repair are not original, which will directly affect the compatibility of the equipment, the quality of the sawing workpiece, etc., and ultimately advance the aging time of the high-speed circular saw equipment! This is the importance of formal after-sales!